100% Authentic, Always.
Our 100% authenticity guarantee means you'll always receive the real deal, no matter what.
Our promise to you.
When shopping with ROR, we want to ensure you don't have to shop anywhere else. We'll be sure to get you what you need, everytime. If not, we'll always make it right.
Our Quality Control Process.
We use an extensive quality control vetting process to ensure your sneakers are in great condition suitable for you.
Nike Dunk Low
Frequently Asked Questions
What's your Authenticity Guarantee?
At ROR, we are committed to providing you with the best shopping experience possible. We source all of our items directly from manufacturers or authorized retailers/sellers, so you can shop with confidence. Plus, our 100% authenticity guarantee means you'll always receive the real deal, no matter what. We take authenticity seriously at ROR, and every pair we ship goes through a double authentication process to ensure trust and safety with every order. Shop with peace of mind at ROR and get the real deal every time.
Read more about our Authentication Process HERE.
When will I receive my order?
SHIPPING TIMES ⌛
[FASTEST]: 1-3 BUSINESS DAYS
[STANDARD]: 7-12 BUSINESS DAYS
ONLINE SHIPPING 📦
For [FASTEST] Orders: When you choose the Fastest option, you can trust that these pairs are already deemed authentic and will be shipped to you within 1-3 business days. Under normal circumstances, orders placed during normal business hours will be shipped within 24-48 hours. However, during times of high volume it may take up to 72 hours for your order to be shipped. With the Fastest option, you can rest assured that your order will be processed and shipped as quickly as possible!
For [STANDARD] Orders: When you place an order with us at ROR, we will acquire your desired item and verify its authenticity before shipping it out to you. This process typically takes between 7-12 business days. Once your item is verified as legitimate, it will be shipped directly to you from our warehouse. Trust in ROR to ensure that you receive only authentic, high-quality products.
IN-STORE PICKUP 🛍️
For [FASTEST] orders: If you choose to pick up your order in person, it will be available for pickup within 24 hours after ordering. Please make sure to bring your ID and the credit card used to purchase the item before coming to pick it up. This will ensure a smooth and efficient pickup process.
For [STANDARD] Orders: After you make a purchase for pickup on our webstore, your item will be sent to us for authentication. Once it is verified as authentic, it will be available for pickup in-store. You will receive an email notification letting you know when it is ready for pickup. Please note that this process may take up to 12 business days. Trust in us to ensure that you receive only authentic, high-quality products.
Read more about our Shipping Process HERE.
Are All Sales Final?
Due to the limited nature of our products, ALL SALES ARE FINAL. If you have any questions or concerns about your purchase, please don't hesitate to contact us. We will only accept returns if your order has had any of the following issues:
• Wrong Size Sent
• Wrong Item Sent
If either of these issues occurs with your order, please use our chat bot in the lower right corner and open a chat with us with your order information.
Read more about our Final Sales Policy HERE.